AntennaDeals Complaints and Reviews

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AntennaDeals
Main address: Post Office Box 450 75762 Flint TX
, , AntennaDeals@gmail.com
  • 62+3 mobile complaints
  • $3.7K claimed losses
  • $58 average
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  • 2 days ago
  • Television/ Radio
  • Faulty Rotor
  • 11

I ordered the LavaHD2605 based on the web page I reviewed. Received it within a few days. Only problem is that it was missing a part and the rotor did not work. Tried to contact, without any success, someone that could tell me how to get the missing part. Tested the rotor - did not work, sent an e-mail to see if the missing part might have had something to do with it - no response. So far I... Read more

Was this review helpful? 0 0

Got the HD2605 ultra and sent messages for help and no responses. Sent text messages and no responce. I want to return it but I dought I will get a response. Dont know what to do. The antenna is very cheep to. Dont buy from these people! Add comment

     

  • Oct 20
  • Television/ Radio
  • Antenna Refund
  • 13

1. Ordered an antenna- $69.00 bucks 2. Piece of junk-made in china 3. Never installed, closed the box and sent it back $21.00 bucks 4. Followed return instruction to the letter 5. I tracked package back to the address given by them. 6. Emailed PayPal receipt and copy of tracking details to them. 7. Numerous emails but no response, and no credit back to my account. 8. Not sure what to do now, but... Read more

Was this review helpful? 1 1

     

  • Oct 12
  • Television/ Radio
  • Poor Quality Antenna
  • 27

Absolutely the biggest piece of garbage I have ever had the misfortune to own. Cheap garbage. The flimsiest plastic and ultra thin aluminum construction, even for a child's toy. No feedback on antenna direction. I am less than six miles from the tallest and most powerful antenna in north America. I could not get a quarter of the channels that I could with a pair of rabbit ears that came with the... Read more

Was this review helpful? 2 1

     

  • Sep 29
  • Television/ Radio
  • Cleveland, Ohio
  • Antenna Refund
  • 1
  • 1
  • 34

Paid for a hd8008d antenna and they shipped a hd2605 antenna. Have tried several times to get a hold of them so I can get what I paid for but they ignore my emails. They have no phone customer service either. They promise to respond to emails within 24hrs or less , what a load of ***, not only do they not respond to emails but they do not resond to text messages either. All I wanted was what I... Read more

Was this review helpful? 1 1

     

  • Sep 26
  • Television/ Radio
  • Antenna Remote
  • 11

remote for antenna didn't work support said I needed to run channel scan on tv ??. after three emails and a frustrating phone call with someone who didn't know much English and less about antennas sent a new remote. was getting over twenty channels on old antenna, hd2605 gets eight support said run channel scan on tv.?? I hooked up my twenty six year old wind damaged antenna and got my twenty... Read more

Was this review helpful? 0 0

     

  • Aug 09
  • Television/ Radio
  • Flint, Texas
  • Fraudulant Business
  • 88

Mike Monroe Iand Antennadeals.com is a FRAUD! He claims to refund within 24 hrs of receiving return, this is a LIE! My package sat at a PO box for days, my emails have been ignored, I sent numerous emails with my Pay Pal receipt, he just ignores my communications and often my emails come back undeliverable. He is an unscrupulous person and should not be allowed to carry on this fraudulant... Read more

Was this review helpful? 5 1

     

  • Jul 09
  • Television/ Radio
  • Customer Support
  • 111

After the "customer support" person insulted me several times and put in the email 3 times that the item MUST BE PERFECT!! I wrote back that i would video tape the packing of the items so there would not be any issues about a the 100% satisfaction, no hassles, no fine print refund offered on their website. here is the response. "You sound silly, videoing, what do you think I am asking that is... Read more

Was this review helpful? 1 0

     

  • Jul 09
  • Appliances and Electronics
  • Conway, Pennsylvania
  • Antenna
  • 75

Very insulting customer service. I wrote that the antenna did not pick up any channels and I need to send it back per the "no hassle no fine print" return guarantee on the website. I immediately got a fine print email! "IF THERE ARE ANY DAMAGES or not packaged in original boxes no refund will be provided. We cannot use damaged items so do not return unless in perfect condition." This was the 3rd... Read more

Was this review helpful? 0 0

     

  • Jul 01
  • Television/ Radio
  • Dallas, Texas
  • Customer Service
  • 131

Wow seems like there are common issues with contacting customer support at Antenna Deals! I too had a similar experience as others. I have been a technical professional for over 25 years so I doubt the installation of a simple antenna would pose any type of challenge for me! Meaning I'm certain that I can install and make it work properly. However, once installed I was receiving only 5... Read more

Was this review helpful? 0 0

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