AntennaDeals Complaints and Reviews

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AntennaDeals
Main address: Post Office Box 450 75762 Flint TX
, , AntennaDeals@gmail.com
  • 57+2 mobile complaints
  • $3.4K claimed losses
  • $58 average
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  • Aug 09
  • Television/ Radio
  • Flint, Texas
  • Fraudulant Business
  • 30

Mike Monroe Iand Antennadeals.com is a FRAUD! He claims to refund within 24 hrs of receiving return, this is a LIE! My package sat at a PO box for days, my emails have been ignored, I sent numerous emails with my Pay Pal receipt, he just ignores my communications and often my emails come back undeliverable. He is an unscrupulous person and should not be allowed to carry on this fraudulant... Read more

Was this review helpful? 2 0

  • Jul 09
  • Television/ Radio
  • Customer Support
  • 69

After the "customer support" person insulted me several times and put in the email 3 times that the item MUST BE PERFECT!! I wrote back that i would video tape the packing of the items so there would not be any issues about a the 100% satisfaction, no hassles, no fine print refund offered on their website. here is the response. "You sound silly, videoing, what do you think I am asking that is... Read more

Was this review helpful? 1 0

  • Jul 09
  • Appliances and Electronics
  • Conway, Pennsylvania
  • Antenna
  • 49

Very insulting customer service. I wrote that the antenna did not pick up any channels and I need to send it back per the "no hassle no fine print" return guarantee on the website. I immediately got a fine print email! "IF THERE ARE ANY DAMAGES or not packaged in original boxes no refund will be provided. We cannot use damaged items so do not return unless in perfect condition." This was the 3rd... Read more

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  • Jul 01
  • Television/ Radio
  • Dallas, Texas
  • Customer Service
  • 81

Wow seems like there are common issues with contacting customer support at Antenna Deals! I too had a similar experience as others. I have been a technical professional for over 25 years so I doubt the installation of a simple antenna would pose any type of challenge for me! Meaning I'm certain that I can install and make it work properly. However, once installed I was receiving only 5... Read more

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  • Jul 01
  • Television/ Radio
  • Edison, New Jersey
  • Customer Service
  • 43

This company is a total rip off. They have a attractive web site, deals all over, they took out the customer service, and thank goodness are now being investigated by the BBB. Awful. Was promised by the tech line would operate fine in attic no good. called back must be 5 ft. above peak to work still no good. 4 asian channels, 4 Spanish, 3 duplicate channels, 13 regular channels, no 9, 11 or... Read more

Was this review helpful? 0 0

  • Jun 27
  • Equipment Gadgets - Wi-Fi, USB, Electronics
  • Anniston, Alabama
  • Antennas
  • 25

I would not buy antenna for my dog house!!! delivery sucks and they do nothing but lie to you . 3 day delivery turned into 7 days later and no antenna. looks like I will have to drive to flint texas wharehouse to get my money back. they do not want me to doit I can promise you because there is one thing I do not like and that is a theif and a liar. I would not recommend this antenna dealers to... Read more

Was this review helpful? 0 0

  • Jun 24
  • Advertisements and Cons
  • Nashville, Tennessee
  • Customer Support
  • 46

On Jun 24, 2014, at 8:15 PM, "Support" wrote: Hi. Thanks for replying back, you still did not provide any information about who you are. Yes, we are aiming to get a 1000 disputes, they are nothing and sales are flooding in :-) Millions of customers a year, only a few hundred having issues, we are awesome! Post away and thanks. On Jun 24, 2014, at 8:15 PM, "Support" wrote: Hi. Thanks for... Read more

Was this review helpful? 0 0

  • Jun 24
  • Advertisements and Cons
  • Nashville, Tennessee
  • Lava Antenna
  • 35

We purchased the Lava 2805 Ultra G3 HDTV antenna with stand. It barely worked for about a month. All we have now is a blue screen. We have since then emailed the "Company" and didn't receive a reply within a couple hours as they say on the website. We finally received a reply today that states, "Please contact the BBB, PayPal, the police, whoever you want. I do not know who you are nor would I... Read more

Was this review helpful? 0 0

  • Jun 24
  • Advertisements and Cons
  • Lava Hd2605
  • 64

Bought the LAVA HD2605 from Antenna Deals in May 2014 and in less than 4 weeks started having problems with the control box sending power to the antenna. Replace the cables and still have problems. Sent email to Antenna Deals support about my issue and no reply. Sent a second email about my issue and mention due to lack of support would like a refund and got a reply; In order to return for a full... Read more

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  • Jun 09
  • Television/ Radio
  • Kansas City, Kansas
  • Refund
  • 1
  • 1
  • 3

Where is my refund. I followed everything to the letter. Has anyone contacted The BBB? Does anyone have a phone number. Read more

Was this review helpful? 0 1
 
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