Submit ›
  • Customers like
    • Non-existant 3
  • Customers don't like
    • No response to e-mail 9
    • No response to e-mail requests 9
    • No customer service 9

I am very pleased with my antenna. It is everything that it was advertised it would be. The picture quality is very clear. I am able to get 29 channels. I am so excited to be saving so much money not having to pay the cable company to watch tv. Add comment

Had the LAVE HD8008 antenna installed for about 7 months. Then it stopped sending signal to TV. Nothing changed but I have checked everything. Talked to tech service, said it was likely a bad antenna board but want me to place the antenna higher, check output of the power supply and run new coax cable to the house before they will do anything about this defective antenna. Really! I made it higher, checked the voltage and now debating whether to buy 50' of coax. Then the mfg. warranty might cover it? What a run around. Looks like I wasted $85... Read more

Was this review helpful? 0 0

It is impossible to get in contact with Antennadeals. After several phone calls, messages left, e-mails sent, I was unable to get any satisfaction. I found a place online to get an RMA number to return for a refund. I returned the antenna over two weeks ago with the RMA# I was given. I still cannot contact them to find out when (or if) I might expect a refund. Now I feel like I'm not only out the initial price of the antenna, but the $10.95 it cost to return it. I would not recommend this company to anyone. If you want to buy an... Read more

Was this review helpful? 0 0

Do not BUY from this company!!! I have yet to receive my antenna that I paid for. This is a scam and I learned the hard way to the tune of over a hundred dollars. The tracking # is invalid. Can not contact these ass_____s not by phone nor e-mail. Does anyone have a physical address? I am certainly going to do my best to find them. I will contact the BBB, and the DA to pursue this matter. I bet if I call on another phone that shows another Phone # they will pick up. I wonder if this scam is a home based business because I heard a kid... Read more

Was this review helpful? 0 0

You know there should be a venue and law where we can file suit against companies like you, Antennadeals. You people are full of ***. You claim people can get their money back if they don't like the antenna, but when you call customer service, you get no answer. You can leave a message as requested and no one returns your call. You people are full of ***. I returned your godamn antenna at my *** expense and I want my *** money credited to my account. I am going to blast all negative information about you on every social media network... Read more

Was this review helpful? 0 0

I bought the nonexistent antenna 5 months ago. Would like to know something! How can they debit your account, but not exist? There is a way! Add comment

They claim all kinds of wonderful customer support that happens almost instantly, all lies. I have called the different numbers provided and email for days and have gotten no response. So since I have a bad antenna I guess I'll purchase a new one somewhere else even though this one has a 5yr warranty. I have purchased a lot of items from a lot of different companies online, this is the first bad experence, please don't buy anything from this company! Claude Campbell Read more

Was this review helpful? 0 0

Purchased Lava 8008 antenna over a month ago. No issues with the antenna however I needed to return it. Thats when I send e-mail after e-mail and phone call after phone call. No response, thats when I looked up complaints only to find books of the same problems. My next step is to go to the state attorney generals office ( they will deal with them) I encourage anyone one else who has had this same experience to do the same and maybe we can get these folks out of business Read more

Was this review helpful? 0 0

Customer service is non existent, i called, emailed & texted. The number they show for customer service is just one of their suppliers. They sent us the wring splitter & we had to buy a new one. We get TERRIBLE reception, i think the anntenna doesnt turn anymore - we jusy put up Oct/end. Add comment

I received the product and two of the pieces did not work properly, the remote was missing a piece that did not allow the batteries to make contact. The rotation motor would lock up and the end of it's travewl range and I would have to get up on a ladder to free it up to move again. After 2 emails and one voice mail no response. Their web page says 60 day satisfaction guarantee but I guess if you never respond to your customer request then you don't have to make any refunds. I plan to take it to the next level and contact law enforcement. Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Antennadeals.
Filing a new complaint about
×